How can we help?

Product, billing and privacy support

For a scanning problem, include your phone model, the export format, the approximate printed size and the page where the issue happens. For billing questions, include the email used for your account and your receipt reference, but never your full card details.

For a correction to a guide, include the page address and the relevant source. For access, correction or deletion of account information, use “Privacy request” as your subject; we may need to confirm account ownership before taking action.

This form sends a message for the Ultimate QR team to review. It is not monitored as a live chat. Do not include passwords, secret links or sensitive patient or customer information.